Access your vehicle from anywhere and experience all the benefits of ownership with the Mercedes-Benz app.
The Mercedes-Benz app
Start your engine - anytime, anywhere.
The Mercedes-Benz app lets you prepare for any trip using the Remote Engine Start feature. Plus, you can cool down or heat the cabin, so as soon as you step inside, you're completely comfortable and ready to drive.
Get vehicle upgrades via the Mercedes-Benz Store.
The Mercedes-Benz Store enables you to purchase digital upgrades for your vehicle or renew Mercedes-Benz app services after the complimentary trial.
Enhance your atmosphere with Pre-Entry Climate Control.
Set your preferred cabin temperature and activate heated or cooled seats with the touch of a button. Cold snap or heatwave? Establish your daily departure time so your vehicle warms or cools to the perfect temperature when you're ready to roll.
Check battery and charging status.
Check your battery level and charging completion time right from your smartphone. Get real-time push notifications as your battery status changes, so you're never left guessing.
Remotely lock or unlock your vehicle.
Wondering if you remembered to lock your doors? No need to worry, you can use the app to lock or unlock your vehicle with the tap of a button.
Easily locate your vehicle.
You can pinpoint your vehicle's location, whether you're in a crowded parking lot or across the globe. Activate the horn and lights feature to find your vehicle even faster.
Mobile Features
In-App Features
In-Vehicle Features
EV Features
Digital Extras
Pair your vehicle and activate services right from the app.
The Mercedes-Benz app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Locate Vehicle and more, all on-the-go. Simply scan the QR code in the vehicle's multimedia system or enter your Vehicle Identification Number in the app to pair your vehicle. Then, touch one button to activate all of your services. If you need assistance, call 1-800-367-6372 or visit your preferred Mercedes-Benz dealer.
Download today to take full advantage of your Mercedes-Benz Digital Extras.
Available on iOS and Android.
The Mercedes-Benz app lets you pair your vehicle and activate services like Remote Engine Start, Remote Door Lock & Unlock, Locate Vehicle and more, all on-the-go. Simply scan the QR code in the vehicle's multimedia system or enter your Vehicle Identification Number in the app to pair your vehicle. Then, touch one button to activate all of your services. If you need assistance, call 1-800-367-6372 or visit your preferred Mercedes-Benz dealer.
Download today to take full advantage of your Mercedes-Benz Digital Extras.
Available on iOS and Android.
To become a Mercedes-Benz app user, you should own a model year 2019 or newer Mercedes-Benz vehicle. Most remote access services are complimentary for one year. You will need to download the Mercedes-Benz app to use these features. Note: Select 2018 GLE and 2018 C-Class vehicles are also equipped with Mercedes-Benz app services. Check with your dealer for details.
Your dealer will be happy to assist you with this at the time you purchase your vehicle. If you’ve already left the dealership, your connected vehicle services can be activated and deactivated right from the Mercedes-Benz app. Simply download the app, add your vehicle using the on-screen instructions, and then you are able to activate your services. If you need further assistance, your dealer will be happy to assist you, or you can call 800-367-6372 to speak to a representative.
You do not have to provide a credit card to use the Mercedes-Benz app. The standard package includes a wide range of features, with remote access features standard for the first year starting with model year 2022. If you would like to renew your services afterwards, you will need to provide a credit card for payment in the Mercedes-Benz Store.
Most remote services will stop functioning but your account remains open and active for non-expiring services. You can view what is still active in the Mercedes-Benz app.
You can visit https://shop.mbusa.com/en-us/connect/ to view eligible services (when logged in), add products to your shopping basket and check out. The service(s) will activate immediately once your vehicle has an active connection. Please note activation can take up to 48 hours depending on the coverage zone.
While many of the features are similar, mbrace® services are available on most model year 2017 and 2018 vehicles. Mercedes-Benz app services are available on most model year 2019 and newer vehicles. Note: Select 2018 GLE and 2018 C-Class vehicles are also equipped with Mercedes-Benz app services. Check with your dealer for details.
Yes, we recommend downloading the Mercedes-Benz App. Use it to register your account, make a payment, view transaction history, enroll in auto pay, view statements and more.
For non-emergency situations, the “me” button allows you to contact all call center-based assistance services with the press of one button. Examples include Roadside Assistance, Vehicle Information and more.
In-car WiFi is provided by the mobile network operator on behalf of Mercedes-Benz, and requires a multimedia system with navigation, which is optional on some model lines. You can sign up by visiting your vehicle’s multimedia system, which will guide you through the necessary steps.
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